Shop Policy and Terms of Conditions

WARNING!
Please read well all the descriptions and the shipping option you are choosing. You're money cannot be refunded in full amount because of the transaction Fees in PAYPAL and WISE.

ITEMS FOR SALE

ITEMS ARE CROSSPOSTED IN OUR ONLINE SELLING ACCOUNT TO OTHER COUNTRIES. ITEM MAY BE OUT OF STOCK WITHOUT NOTICE."

My price, my rule. Please do not dictate how much do I need to price my items since I have bills, employees and tax to pay. I am not a home shop. If you think the price is way too overpriced, scroll up and look for a cheaper price. Or better, buy directly in weverse or Korean Websites and send it directly to your country. Do not use others service to avoid extra charges. DO IT ON YOUR OWN. I'm not doing it for charity. I'm Sorry.

All of our items are authentic and bought from authorized distributors of kpop merchandise.

They are all SEALED or NEW unless stated otherwise, so I cannot handle factory defects or missing items. For resell items from locals, flaws are stated on the post, if there is any. I only give picture and videos to paid items. Any additional requests will not be entertained. If you have doubts, better look for other shop who can accommodate extra requests.

1. Since these products are bought by bulk and intended for reselling , are sealed, and the storage days is longer than the limit days of return or exchange from the manufacturer (7 days after purchase ), WE CANNOT HANDLE FACTORY DEFECTS, MISSING SPEC, DAMAGE UPON SHIPPING AND THIS IS NOT A SUBJECT OR REASON FOR RETURN, REFUND, CANCELLATION OR EXCHANGE. PLEASE TAKE NOTE OF THESE BEFORE BUYING.

If there is an instance that the items has fine scratches or fine lines imprints or misprints, small white, colored imprints or black dots or discoloration on the products due to manufacturing process, please understand that these are normal and this is not a subject or reason for return or refund.

Actual product may slightly vary in appearance or color due to your monitor or resolution settings.

2. FOR SOME PHOTOCARDS, IT HAS MANUFACTURING DENTS SUCH LINES MOSTLY VISIBLE WHEN YOU FLIP UNDER LIGHT, DISCOLORATION, MISPRINTS, SMALL SMUDGE, OR DOTS FROM BEING HIT WITH OTHER ITEMS INSIDE THE ALBUM. DUE TO MANY STOCKS, I CANNOT TAKE A SNAP ONE BY ONE. PLEASE DO NOT PURCHASE IF YOU ARE SENSITIVE ON IT.

ITEMS CAN BE SOLD OUT WITHOUT PRIOR NOTICE. PRIORITY FOR THE ONE WHO PAY FIRST. If you cart the item in our online selling flatform, it doesn't mean you bought it already. I can open if someone who can pay immediately. FOR PAY FIRST BEFORE ORDER POLICY, IF THE ITEM IS SUDDENLY SOLD OUT IN WEBSITE AND YOU DIDN'T PAY YET YOUR ORDER, YOUR ORDER WILL NOT PROCEED, SORRY.

For Items for Sale (on hand or Pre order), We do Pay As You Order scheme.

If item is posted in my Shopee accounts or joom or website, just click Check out, pay and the item will be sent to you. If you want to pay outside my website to avoid extra fees, you can check the KOREAN WON or PH PESO Price at the description Area and direct message me your orders.

For Albums and other merchandise, outbox is use to protect the item inside, so IF THE OUTBOX HAS DENTS AND DAMAGES BUT THE MAIN ITEMS ARE OK INSIDE, I AM NOT GOING TO REFUND. Even if I pack well your items, dents are inevitable. I cannot handle how Couriers will deliver your box.

Cancelation or exchange is not allowed if the order is already arranged or we already had a deal.

Before making a purchase, please make sure to be 101% decided to get the item. I don't do reservations for very limited slot. If you already had cancelation issue with me, you can never get slots for good items in the future.

Upon arrival of the package to your address (with in 7 days leeway), please do a PROPER unboxing video WITHOUT CUT FROM OPENING SHOWING ALL THE SIDES OF THE BOX to checking the items if your orders are complete, to opening the product if there are broken parts missing entities or for dispute purposes. We are keeping packing video until 7 days after your product is delivered. NO PROPER UNBOXING VIDEO, I DON'T EXCHANGE.
I can only exchange or refund if the time when you complain is within the timeline of return and refund from supplier. Please refer at the 1st warning from the top.

CCTV is place under packing area and can be accessed if problem will occur. But this is only apply for packing purposes.

PROXY BUYING SERVICE

Full pay is needed before I can check out the links you want to order. Cancelation from websites is inevitable and will be announced.

When asking me to buy something from a website, always send me a link, how many pieces (pcs) , variant or size. For multiple links, it must be sent at once. Sample on how to send orders are being sent to you via kakaotalk. Please follow it.

ALWAYS DOUBLE CHECK THE LINKS YOU ARE SENDING! Once check out, cannot be canceled. For joining Fansign Events, Video call events ora any KPOP EVENTS, please double check your details before sending me. Once I placed the order with details, YOU CANNOT EDIT OR CHANGE OR CANCEL.

For events in weverse, I can check out your order under your account to join the event.

My perks and points or discounts will not be transferred to clients. Together with events, raffles and any prize when I ordered your order using MY accounts will NOT be transferred to buyer. Please do not demand these.

FOR WAREHOUSE AND CONSOLIDATION

If you will use my warehouse and proxy buying service, we will communicate via kakaotalk so please download it. All updates will be sent there.

For box sent via EMS, EMS PREMIUM (UPS), Kpacket , FEDEX OR DHL or Shopee, FETA to PH (if your country has sensitive custom) please be advised that clients will be the one to handle the custom fees and taxes in your country. I can make lower declarations except for too much undervalue and for some instances that custom will raise fees on your package, clients will be the one to Handle it. PLEASE CHECK YOUR CUSTOM OR TAX RESTRICTIONS BEFORE ORDERING. Some items can be prohibited to enter in your country. PLEASE DO CHECK PROHIBITED ITEMS IN YOUR COUNTRY BEFORE ORDERING. IF YOUR BOX WILL BE IN TROUBLE OR SUDDENLY RETURNED TO US, I HAVE THE RIGHT TO REFUSE RETURN IF YOU WILL NOT PAY THE SHIPPING FEE AND TAXES OR IF YOU CANNOT PROVIDE NECCESARY PAPERS FOR THE RETURNED PACKAGE. I AM NOT LIABLE ON YOUR CUSTOM PROBLEMS

I also DO NOT test products specially any electronic merch or gadgets. If you ask me to buy or you buy electronic devices, I WILL NOT TEST IT. Please check the item restrictions in your country to avoid box return. Some countries do not accept Liquid items, any perishable food, any food, any items battery included, magnetic, battery nor weapons.

ALL unboxing videos and pictures of arrived items are being sent to you. Please keep it especially if sent via Kakao. ALWAYS IMMEDIATELY SAVE PICTURES and VIDEOS sent because they have expirations. If you are still using Instagram, the quality of photos and videos will be too low. If suddenly your package from Korean websites has problems, it will be hard to use those pictures and videos due to low quality.

I will take picture of the Box tracking details first and send it to you so that you will know your package arrived already. Please give us 2 working days to give you the unboxing videos and item pictures. ALWAYS CHECK and SAVE VIDEOS and PHOTOS that are given to you. You are the only one who knows your order. If there is a missing item, please tell us immediately so we can give you the appropriate pictures you needed.

IF YOU ORDER UNSEALED ALBUMS Or Merch from Local sellers, I will do unboxing videos on the package but I WILL NOT TAKE VIDEO NOR PICTURE TO ALL THE MERCH INCLUSIONS INSIDE NOR CHECK THE DETS OF EVERY PHOTOCARDS YOU BUY. Please ask your seller to do packing video for you.

OBSERVE FIRST ARRIVED, FIRST OUT IN SENDING YOUR ITEMS TO AVOID BACKLOGS. Please make your own list on the items that are arriving in our warehouse together with the items that were sent out.

Upon arrival of the package to your address (with in 7 days leeway), please do a PROPER unboxing video WITHOUT CUT FROM OPENING SHOWING ALL THE SIDES OF THE BOX for dispute purposes. We are keeping packing video until 7 days after your product is delivered. NO PROPER UNBOXING VIDEO, NO DISPUTE.

CCTV is place under packing area and can be accessed if problem will occur. But this is only apply for packing purposes. Kakaotalk unboxing videos and item pictures are more clear and good for your posting purposes.

Missing or damage because of unforeseen events or due to Courier's negligence is not our fault.

Please understand, due to sensitivity of the items, we don't accept Cash On Delivery. For KR warehouse Lending, Pay all the pending fees before I will send your package.

Please tell me the plans on your items if the items are already shipping soon or intransit. Plans such as, what courier you will use? will I unbox your items from weverse? or send the weverse package as is and do not unbox it or, remove the box but fold and include it in the package or, Do not fold the poster or , Fold the poster and throw the poster tube to save shipping fee. IF YOU DIDN'T INFORM ME WITH YOUR PLANS, WITHOUT WARNING, I WILL PROCEED TO PACK YOUR PACKAGE AS ON WHAT I KNOW BETTER IN SAVING SHIPPING FEE AND SENDING YOUR PACKAGE SAFE. Please also try to consider the fact that I'm the one who can see the real sizes and weight of the items , I will pack them well to make it safe and have at least cheaper shipping. Your request on your box will be accepted as long as you will pay the shipping well and DO NOT ASK ME TO REPACK AGAIN IF YOU SUDDENLY SEE THE EXPENSIVE SHIPPING FEE. I DON'T accept trial packing. Reopening a packed package will cost ₩3,000 ($3) PER ITEM. Please know that time is very expensive, so plan first your item priority before lining up.

I am paid to consolidate or pack your packages BUT I'm not paid to REPACK. If you want to line up your package to be consolidated and packed, please give me the details or instructions you want or if you have priority item or limit budget , so I can adjust your box. NO TRIAL AND ERROR PACKING. MY TIME or my employee's time is very expensive, so please avoid lining up for packing then you will not pay for a long time. If your package is ready to send, you must pay and within 5days and must go out after paying. IF NOT, A PENALTY OF W2,000 PER DAY , PER PACKAGE . I'm receiving many packages everyday and I cannot afford to stock your package in my receiving area.

The limit of stocking your items (not packed) in my warehouse is one month from the date your box sticker is updated. If overstay, A penalty of W2,000 per item per week.

If your item stayed in my warehouse more than two months with out updates from you, items will be trashed.

MODE OF PAYMENTS

My Mode Of Payment is via PayPal (I add charges for GS and exchange rate loss) FOR $USD , Payoneer for $USD payments ,Wise for Korean Won Payments , Korean Bank transfer, Philippines Bank under BDO or BPI. Clients will be the one to pay for the transfer or exchange rate charges.

I DON'T REFUND.

If you got scammed by the customer using my warehouse, please do not harass me since you are the one who deal with a scammer. I don't have partners nor affiliates. Please check the one you are dealing with.

As much as you value your time and money, same with me. Everything has price value so that a good job will be done. I AM NOT A CHARITY SHOP.

Message us at Instagram mrsmunkorea first for more information.